Insurance

Move without stress!

Whilst every care will be taken by Europack to transport your possessions safely, you will appreciate that the distances involved, coupled with the rigours of an international transit, means that on occasions loss and/or damage to your goods may occur. We therefore strongly recommend that you take out insurance coverage to ensure that you are duly compensated for any loss which may occur.

The process

Your International Move Coordinator will provide you with the necessary documentation for completion by you. The form has been designed to make life as simple as possible. However, it will require you to list all the items you are moving, together with their replacement value.

Remember that many countries have import duties and purchase taxes that are higher than in Canada. The value that you show on the form should be sufficient to replace the articles as new at destination. Please do bear in mind that the original purchase price, an old valuation or the Canadian second hand value are not always a good guide.

Remember to keep the coverage in force until your goods arrive at their final destination. The policy automatically provides some cover on arrival in the destination country but this is limited to 30 days storage only. If you need to keep the goods in store for longer than this, you must advise us and we will arrange for the policy to be extended storage. An additional premium for extensions will apply.

Despite everybody's best intentions, accidents do happen from time to time. In the event of loss or damage, please note it upon delivery of the inventory and notice should be given to our insurance company within 30 days after delivery or 30 days after the scheduled delivery date, in the event of non- delivery.

It is important that at the time of notification, full details of any losses and/or damages are provided.